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    Ordering Information

    How Do I Place An Order?

    We offer three secure ordering methods so that you can choose the option that works best for you.

    Order online

    Placing an order on HomeDreamAIT is safe, easy, and fast. You can check your order status and make changes every step of the way using My Account, which can be easily browsed through the links on the right-hand side of the page.

    Email us

    Our product specialists are available over the phone 7 days a week: Mon – Sun: 9AM – 6:00PM;  EST times. Contact us through the customer's email link bottom of this page and answer any questions you may have.

    What Are My Payment Options?

    Credit Cards

    We accept the American Express, Diners, MasterCard and Visa. If debit, payment will be withdrawn immediately.

    Please keep in mind that fraud checks may occur. For security purposes, we may verify the address details with a third-party fraud check company. If there is a security concern, we may ask for additional information in order to process the order. This process is done as quickly as possible; however, on occasion, doing so may result in delaying the order.

    PayPal

    If you have a PayPal account, you can click "Check out with PayPal" in the shopping cart.

    Purchase Orders and Net Terms

    We will happily accept purchase orders from corporate, educational, non-profit and government organizations pending a credit review by our finance and accounting staff. Purchase orders must be signed, bona fide documents that specify both a shipping and billing address; the preferred shipping method; and all relevant costs, including product prices, shipping and handling, and taxes (if applicable). Requisitions, letters, faxes, or memoranda referencing a purchase order number will not be accepted. To place an order by purchase order we must receive the purchase order by fax or postal mail. Please email to customers services some additional terms and conditions include:

        ● The minimum purchase order amount we accept is $100.

        ● Payment terms are Net 30.

        ● We cannot accept purchase order numbers over the phone.

        ● We cannot accept international purchase orders.

        ● We cannot process an order until we have received a signed purchase order.

    Full Terms and Conditions

    We cannot accept your purchase order unless you agree to these terms. Please email to us at the bottom of this page with any questions. You can also let us know if you have a preferred payment method that you would like added to our payment options.

    Order Confirmation

    After your order is completed, you will be sent a confirmation email to the email address provided. Included will be an order number – this is your reference number in case you have any questions about your order. Please review the order summary to confirm your order information is correct and save the email as a receipt of your purchase. If you don't receive a copy, first check your junk mail and then check My Account or contact us.

    If you'd like another copy of your receipt, you can always go to My Account and click "View Order Status" within the My Orders section. To the right of your order details, you'll see an envelope icon that you can click to forward your order details to a different email address.

    Premier and Trade Programs

    These programs are intended for customers purchasing for a business and trade professionals. These programs are not intended for resellers of Home Dream AI Technology & Furniture Inc. products or non-business customers. Accounts may be removed from these programs at any time at the discretion of HomeDreamAIT.

    Trade professionals include: Interior Designers, Architects, Landscape Architects, Contractors, Real Estate Developers and Stagers.


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